Avaya is a global leader in business communications systems. The company provides unified communications, contact centres, data solutions and related services directly and through its channel partners to leading businesses and organisations around the world.

ShoreTel is the provider of brilliantly simple Unified Communications (UC) solutions based on its award-winning IP business phone system. With their Unified Communications solution, enterprises trade complexity for plug-and-play simplicity in integrated voice, video, data, and mobile communication.

FCS is proud to provide the complete range of products from the Plantronics line. These include the latest in headsets, amplifiers, systems, and VoIP Headsets, ideal for conducting business 'on the move'. FCS provides wireless headset solutions enabling you to conduct your business any time, in any place, giving you the freedom to be wherever you need to be.

FCS can design, supply and install the very latest in digital signage solutions - fully compatible with any LCD, plasma or projected display

ONELAN are the innovative developers of a cost effective, standalone 'Digital Signage Solution-in-a-box'. The NTB displays powerful communications in high definition using live TV or video feed, RSS, HTML and Flash content all on one screen. A small high-speed network appliance with built-in web server allowing users to configure scheduled, zoned multi-media content for a variety of display screens.

With , FCS delivers advanced communications solutions for Call Recording, Remote Access, and Conferencing. Whether you are a small business or a large contact centre, add Engage to your Nortel Platform.

TelStrat's Engage Contact Centre Suite seamlessly integrates with Nortel and Avaya systems, providing the convenience and practicality of easily recording, playing back, and distributing telephone conversations from the desktop, whether from analogue, digital, or IP phones.
Symon Dacon

For all your contact centre and communications needs, we provide a host of different products from Info. Display Solutions to Professional Recording Solutions.

Manage your communications costs using the Soft-ex Integrated Communications Management Solution, capable of recording data from numerous sources including PBX's. IP Switches, Wireless Bills, and e-Mail servers.

FCS provides a new innovative product providing cost-effective, scaleable SS7 to ISDN Conversion.

FCS offers an extensive line of digital call processing and voice announcement solutions for: call center announcements, music/message on-hold, and public address systems. In addition, we offer products for airport terminal information systems and weather broadcast.

Phone Systems for business - The comprehensive range of Panasonic products includes handsets, headsets, digital systems, digital handsets, analogue systems, and conferencing solutions.

The Panasonic phone system range is aimed at small to medium business users (3-200 extensions). The Panasonic phone system range will connect to traditional telephone lines such as PSTN/analogue business phone lines as well as ISDN2 and ISDN30 digital phone lines and, in many cases, will connect to VoIP telephone lines (SIP Trunks).

Polycom is the leading vendor in Unified Conferencing, from a two person audio system through to a video, voice, data and web conferencing solution for 100's of people. Video and Voice conferencing is simplified using recent innovations in Polycom products, making all your conferences and meetings more effective

3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX.

3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard,
making it easier to manage and allowing you to use any SIP phone (software or hardware).

A software-based IP PBX / PABX offers many benefits:

  • Easier to install & manage via web-based configuration interface
  • Far less expensive to purchase and expand than a hardware-based PBX / PABX
  • Improve productivity with presence, desktop based call control and extension management
  • No need for separate phone wiring – phones use computer network, easy hot desking!
  • Deliver mobility by allowing employees to work from home using a remote extension
  • Choose between popular IP hardware phones or softphones – no vendor lock in
  • Receive & make calls via the standard PSTN using VoIP Gateways or cards
  • Save on monthly call costs using SIP trunks, VoIP providers or Skype Connect!

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