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FLEXIBLE CONTACT SOLUTIONS (FCS) AWARDED DAMOVO 'INTERNATIONAL PARTNER OF THE YEAR, 2008'

12 March 2009
Flexible Contact Solutions (FCS), is pleased to announce that it has been awarded International Partner of the Year 2008, by Damovo Global Services.

Damovo is a leading independent integration and service partner providing Unified Communications (UC) solutions.. FCS is a leading provider of telephone system installation and maintenance services, with a 24 hour Global Network Operation Centre and an international network of skilled engineers.

FCS provides Damovo with a range of site survey, installation, maintenance and training services to support its clients throughout Europe, Middle East and Africa. Services are tailored to meet Damovo's specific requirements and backed by a Service Level Agreement, monitored by both Damovo and its clients.

Damovo asked colleagues throughout all levels of its organisation to vote on which partner brought the most value to its business and to its customers through their teamwork, technical expertise and customer focus. "It was a landslide victory for Flexible Contact Solutions, showing once again the personal and professional commitment they have given Damovo," said Michael Nordbrink, Director of International Sales at Damovo.

Mike Rowland, Managing Director of FCS commented: "FCS has nearly tripled its business with Damovo in the last three years which creates a very special bond of which both companies can be proud."

About FCS:

Flexible Contact Solutions (FCS) is an independent company providing consultancy, project management and technical services to a wide variety of small, medium and large corporate customers. FCS addresses the issues and challenges of building, operating and supporting client networks by maximising performance and reducing ongoing costs.

Headquartered in Ireland, FCS is a certified Nortel Specialist Support Partner, with a 24x7 Operations Support Centre in Dublin, an international network of trained engineers and reference sites throughout Europe. The company began trading in 2002 and has been profitable for each of its six years of operation.

FCS is a global company and specialises in the installation and support of multi-national networks.

About Damovo:

Damovo is a leading independent integration and service partner providing Unified Communications (UC) solutions. The company's aim is to support customers of various sizes and in a range of different sectors in meeting their business requirements by means of innovative communication services. One of the company's particular strengths is its expertise in converging data, mobility and voice services. This work is based on the Damovo portfolio of products from leading ICT manufacturers.

For multinational companies, Damovo implements service concepts utilising uniform, well-designed service agreements in over 90 countries around the world. Its services range from planning to design and implementation, right up to the management and optimisation of complex UC solutions and infrastructures. Damovo has sites in Germany, Belgium, Brazil, the Czech Republic, Great Britain, Ireland, Mexico, the Netherlands, Poland and Switzerland.
FCS  

Call centre applications

FCS has unrivalled experience in recommending and installing Contact Centre applications.

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FCS
FCS  

Consultancy Services

FCS consultancy services improve the efficiency and return on investment of complex networks.

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FCS
FCS  

Maintenance services

FCS offers 24 hour support, 365 days a year, competitively priced and backed by a robust SLA.

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FCS
FCS  

Supply and installation

FCS can recommend, supply and support a wide range of PBX, VoIP and Call Centre technologies.

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FCS