Maintenance Services

Maintenance Services

FCS has considerable experience providing maintenance and support services on a wide range of telephone systems, including systems from Nortel, Ericsson, Avaya, Panasonic, Siemens and others.

FCS is an accredited Nortel Specialist Support Partner and specializes in the support of Meridian PBXs, Succession soft switches and Symposium and Call Centre 6 contact centre applications.

Backed by 'best in class' service level agreements, FCS offers highly competitive rates and customized contracts to suit your company needs.   FCS has an extensive network of skilled field engineers and provides support to networks throughout Europe and even globally.   Whether you require a '9 to 5', or '24x7x365' service, FCS will ensure that all your needs are catered for in a professional and efficient manner.

FCS is particularly experienced supporting networks containing multiple technologies, as well as providing network technology upgrade and transition services.   A full portfolio of site survey, installation and upgrade services are available to support ongoing maintenance of the network.

Contact FCS today, to discuss your particular support and maintenance requirements and to receive a competitive quote for service.

FCS  

Call centre applications

FCS has unrivalled experience in recommending and installing Contact Centre applications.

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FCS
FCS  

Consultancy Services

FCS consultancy services improve the efficiency and return on investment of complex networks.

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FCS
FCS  

Maintenance services

FCS offers 24 hour support, 365 days a year, competitively priced and backed by a robust SLA.

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FCS
FCS  

Supply and installation

FCS can recommend, supply and support a wide range of PBX, VoIP and Call Centre technologies.

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FCS