Communication Server 1000 (CS1K) is a server-based, full-featured IP PBX and the cornerstone of Nortel Enterprise Unified Communications deployments. It provides the benefits of a converged network plus advanced applications and over 750 world-class telephony features. Fully distributed over IP LAN & WAN infrastructure with built-in reliability and survivability, Communication Server 1000 supports business-critical applications, including unified messaging, customer contact centre, IVR, wireless VoIP and IP phones.
Key Features:
FCS has unrivalled experience in recommending and installing Contact Centre applications.
FCS consultancy services improve the efficiency and return on investment of complex networks.
FCS offers 24 hour support, 365 days a year, competitively priced and backed by a robust SLA.
FCS can recommend, supply and support a wide range of PBX, VoIP and Call Centre technologies.