Panasonic

Communication Server 1000 

Communication Server 1000 (CS1K) is a server-based, full-featured IP PBX and the cornerstone of Nortel Enterprise Unified Communications deployments.   It provides the benefits of a converged network plus advanced applications and over 750 world-class telephony features.   Fully distributed over IP LAN & WAN infrastructure with built-in reliability and survivability, Communication Server 1000 supports business-critical applications, including unified messaging, customer contact centre, IVR, wireless VoIP and IP phones. 

Key Features:

  • Feature rich with over 750 call processing and telephony features
  • Highly scalable with support for up to 22,500 IP users off of one Call Server, multiple Call Servers networked together can support unlimited scalability
  • World class reliability and redundancy mechanisms - highly reliability architectural elements that maximize network uptime with extensive redundancy mechanisms to ensure network uptime including survivability options such as Campus and Geographic redundancy to support network failover
  • Extensive desktop portfolio includes; Wireless, Soft-phones, IP, Digital and Analogue set support, to meet diverse end-user requirements
  • Supports business-critical applications, including IP Contact Centre, CallPilot unified messaging, and integrated services such as conferencing, one-number-follow-me Personal Call Director, recorded announcement, network-wide attendant and messaging
  • Telephony integration with desktop application providers such as Microsoft and IBM  
FCS  

Call centre applications

FCS has unrivalled experience in recommending and installing Contact Centre applications.

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FCS
FCS  

Consultancy Services

FCS consultancy services improve the efficiency and return on investment of complex networks.

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FCS
FCS  

Maintenance services

FCS offers 24 hour support, 365 days a year, competitively priced and backed by a robust SLA.

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FCS
FCS  

Supply and installation

FCS can recommend, supply and support a wide range of PBX, VoIP and Call Centre technologies.

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FCS